Services
Charterpoint’s experienced team are ready to assist you across a range of services including, but not limited to financial management and consulting, program and project management, procurement and contracts, audit and assurance, business strategy, IT consultancy, business diagnostics, stakeholder engagement, communication, asset management and board support.
How can we help?
PROGRAM AND PROJECT MANAGEMENT
Charterpoint provide program and project management support that ensures effective governance and success. Our team are extensively experienced in consistently delivering projects to deadlines and within budget, and hold relevant industry certifications such as PRINCE, PRINCE2 Agile and PMBOK.
We support organisations in delivering strategic initiatives, by implementing solid frameworks built on exceptional management practices. This includes personalised support, getting hands-on to completely understand the business, and complete transparency from top to bottom.
Charterpoint ensures full accountability from strategic planning, through to execution and sustainment activities. Most importantly, we continuously work to improve the foundations in place and ensure alignment with broader organisation transformation objects.
PROCUREMENT AND CONTRACTS
Charterpoints qualified team covers all facets of procurement and contract management. We provide effective, high quality and practical services to Government and Private sectors including tender preparation and evaluation, financial viability, value for money, procurement, stakeholder and contract management and probity.
We pride ourselves on outcome focused procurement and maintain this position throughout all stages of the procurement process, from the initial concept through to working with the vendors.
AUDIT AND ASSURANCE
Charterpoint is a leading provider of audit and governance services, continuously delivering quality external and internal audit services. Our core methodology is strengthened by computerised audit processes formed by CaseWare Audit Software, which supports the delivery of quality outcomes for our clients.
Our assurance services are personalised to clients’ needs and provide key stakeholders (executive management, the board, shareholders and regulators) with confidence across the strength of business systems and processes, while identifying process improvement and risk reduction opportunities.
IT CONSULTANCY
Charterpoint understands that at its core technology is about people. We approach technology challenges by assessing the wider business context, understanding the motivations and needs of the human element and working with our clients to develop a streamlined and seamless strategy. Sometimes the best solution is the simplest solution.
Other services: Digital and Technology Strategy, Solutions Architecture, Business Architecture, Business and Systems Analysis, User Research and User Experience, and Human-Centered Design.
BUSINESS DIAGNOSTICS
Charterpoint has been delivering a wide range of business diagnostic services for over 20 years. We work with organisations to assess their vision and strategy, capture and analyse insights to identify key issues and create solutions to optimise operational performance. This includes service definition, activity-based costing, performance management, benchmarking, business intelligence and analytics, performance drivers, pricing, review and transition services.
STAKEHOLDER ENGAGEMENT
At Charterpoint, we appreciate the impact that projects can have on the broader view, and the desire to provide a strategic approach that creates efficient relationships. Many team members have held senior positions within government agencies and can provide a thorough understanding of the value effective communication and engagement has for government operations.
Charterpoint’s specialist team work with clients to understand complex operation frameworks and build supportable dialogue with stakeholders. We offer extensive experience in developing effective approaches to the development and implementation of clear communication and operational stakeholder programs, that allow us to directly engage with relevant stakeholders. Our focus is on evolving a deep understanding of the people or organisation, identifying any issues or concerns and personalising the best response through targeted communication.
COMMUNICATION
Charterpoint has extensive experience in developing communication strategies using direct engagement, as well as all forms of media, marketing and advertising.
Our communication strategies are designed using comprehensive research covering key demographics to identify the target audience and modify to their needs. Our team can assist in developing a wide range of tools including key message development, fact sheets, issues planning, social media management, presentations, sponsorship leverage and third-party endorsements, as well as developing alliances to influence stakeholders.
FINANCIAL VIABILITY CHECKING
Charterpoint offers a range of services related to financial viability checking. This includes undertaking financial risk checks on third party providers, reviewing the effectiveness of financial viability practices, frameworks and recording systems, and reviewing the connection between financial viability checking and risk management frameworks and accounting/audit professional standards.
We also work with organisations to build an understanding of the possible implications of financial viability evaluations for other areas of provider management and monitoring, including but not limited to governance (Board) effectiveness.
ASSET MANAGEMENT
Charterpoint fosters best practice and incessant improvement in asset management, to ensure confidence in the long-term realisation of the assets and overall performance of the business. Our focus is to improve growth management reliability, return on investment and deliver improved outcomes for our clients.
Our contemporary asset management services involve integrating strategy, risk management, service delivery and longer-term financial planning to maximise asset performance and value. By applying ‘asset optimisation’, we minimise the risk in delivering the desired levels of performance from the asset portfolio in the long term; while minimising the whole-life cost, including the operation, maintenance and replacement or disposal of each asset in the system.
BOARD SUPPORT
At Charterpoint we understand that a Board of Directors is a key element of corporate governance, and provides accountability, transparency and leadership to an organisation. We offer a range of services to support all facets of board operations including internal and external audit, due diligence, assurance and probity.
CEO/CFO SUPPORT
Our specialists at Charterpoint can provide support to CEOs and CFOs, covering professional development, mentoring, strategic planning, business and financial management.
BOOKKEEPING
Charterpoint understands that financial reporting is all about trust. By putting financial transactions on record, you build trust with management, the Board of Directors, suppliers and liaisons, and most importantly, your customers.
Our team of experts makes financial reporting easy and a seamless process for you to comply with Australian financial reporting regulations and standards.