Charterpoint Pty Ltd is bound by the Australian Privacy Act, which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
At times, Charterpoint may ask you to voluntarily supply personal information, such as your name, email address and preferred means of communication. Other than as stated above, no attempt is made to identify users or their browsing activities except:
- in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect logs, or
- where Charterpoint believes it is required to collect and produce relevant electronic documentation to fulfil its obligations to third parties, including statutory organisations under local law.
Use of personal information
The personal information that we seek is generally used for the purpose of being of service to you. We do not use your personal information for any purpose other than for the purpose for which it was disclosed.
Accessing Your Personal Information
We take all reasonable steps to ensure that personal information that we hold about you is as possible. Should you wish to access any personal information we hold about you, please contact us at any time. Before we provide you with access to your personal information, we will require some proof of identity. We do this to protect the confidentiality of your personal information.
Charterpoint takes all reasonable security measures to protect personal information from loss, unauthorised access, destruction, misuse, modification or disclosure.
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